Office Policies

Office Policies

Appointments

When possible, please try to schedule routine office visits at least one week in advance. If during office hours there is an urgent medical problem, please call the office for a same day appointment or alternate arrangements. Call (760) 726-2180 for scheduling. Cancellations are to be made at least 24 hours in advance. You may be subject to a No-Show Fee if a cancellation is not made in advance.

Prescription Refills

Prescription refill requests should be called in to your pharmacy. The pharmacy will then call our office for authorization. Please limit all prescription refill requests to our normal business hours (Monday – Friday 8:00 a.m. – 5:00 p.m.). Allow 72 hours to refill your medications.

Telephone Calls

Your calls will be answered personally by our staff during business hours. Medically related questions will be returned by your physician either directly or indirectly through communication with the staff. Every possible effort is made to respond to you the same day of your call. Routine calls are often returned after 4:00 p.m.

North County Internal Medicine
2067 West Vista Way, Suite 200
Vista, CA 92083
Fax: (760) 726-9928

Testimonials

Dr. Chaturvedi is an excellent doctor. Would spend time with me explaining her diagnosis and any treatment. Love her. Great rapport. Very understanding.